Pioneer - NTU Shuttle Service

Today, I had the first experience of taking the Pioneer to NTU shuttle bus service. This service is definitely popular amongst the NTU community. When I reached the bus-stop, it was already crowded with people. When the bus came, I was literally pushed towards the bus door. Everyone was frantically trying to squeeze through the tiny bus door. Eventually, most of us boarded the bus but some did not. An objective of this service is to ease the traffic condition. However,a repercussion of this service is that hall stayers may not get to board the fully packed bus. Also, some of my friends are already complaining that the school should increase the service frequency. Indeed, there is not a single policy or programme that fits everyone's expectation.